Refund policy
Returns & Exchanges
We want you to love what you wear. If something isn’t right, we’re here to help.
Return Window
You may request a return within 14 days of delivery.
Eligibility
Items must be:
Unworn and unwashed
In original condition
With tags attached
Non-Returnable Items
Customised jerseys (name & number)
Clearance items
Exchanges
We offer exchanges for size issues, subject to availability.
Customers are responsible for return shipping unless the item is faulty or incorrect.
How to Request a Return
Email us at enquiries@thefanpavilion.com with:
Order number
Reason for return
Photos (if faulty)
We will respond within 48 hours with next steps.
Returns Address
The Fan Pavilion - Returns
Unit C12, Big Yellow Self Storage
163 London Road
London
KT2 6NU